Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience

Incident Report for Cint

Resolved

We experienced a period of degraded performance affecting the respondent experience. Between 2026/09/07 03:00 UTC and 2026/09/08 09:28 UTC, respondents may have encountered errors when redirecting back to suppliers, leading to higher-than-expected drop rates. This issue has been fully resolved, and systems are operating normally.

Posted Sep 08, 2026 - 09:54 UTC

This incident affected: Panel/Respondent Services (Respondent Experience - Marketplace/ Cint Exchange).