All Systems Operational
Demand Exchange Services Operational
Access Operational
Access Pro Operational
Buyer API Operational
Marketplace UI Operational
Marketplace API Operational
Theorem UI Operational
Supply Exchange Services Operational
Supplier API - YourSurveys API Operational
Survey Router ? Operational
Panel API (CDP) Operational
Supply API (OTS) - Marketplace Operational
Supply Link Operational
Measurement Services Operational
Connect ? Operational
Impact Measurement API Operational
Impact Measurement UI Operational
Panel/Respondent Services Operational
Engage Operational
Email Services Operational
Panelist portal Operational
OpinionApp Operational
Respondent Experience - Marketplace Operational
Respondent Experience - Access/Pro Operational
Core Services Operational
Marketplace Login Operational
Access/Pro Login Operational
Supporting Infrastructure Operational
Developer Portal Operational
Insight Exchange - Project Management Admin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 1, 2023
Email Notifications - Access Pro / Panelist Portal
Resolved - This incident has been resolved.
Apr 1, 00:33 UTC
Update - We are continuing to investigate this issue with our email service provider. In the meantime a workaround is in place for the launching of projects that require approval in Access and Access Pro. Panelists can also log into the portal to view any new opportunities.

Our next update will be provided 2023-04-03 12:00 UTC
Mar 31, 21:50 UTC
Update - We are continuing to investigate this issue.
Mar 31, 14:51 UTC
Investigating - We are investigating reports where users are not receiving notification emails. We have identified this as an issue with our email service provider.

Some Access and Access Pro users may experience a delay in approval of launching new projects, similarly, some of our Panel members may see a delay in receiving validation emails or recent survey opportunity emails.
Mar 31, 14:50 UTC
Mar 31, 2023
Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

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