All Systems Operational
Access   Operational
Access Pro   Operational
Engage   Operational
Survey Router   ? Operational
Supply API   Operational
Link   Operational
Panelist portal   Operational
Connect   ? Operational
Demand API   Operational
Developer Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2018

No incidents reported today.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018
Completed - The scheduled maintenance has been completed.
Jul 14, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:00 CEST
Scheduled - We will perform scheduled maintenance on core parts of our platform to ensure future performance and stability.
Most services are expected to be unavailable for an hour and might also have degraded performance during parts of the service window.
All further communication will be through https://status.cint.com/
Jun 28, 12:05 CEST
Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018
Resolved - Preliminary root cause: Engineers determined that a recent deployment impacted instances of a backend service which became unhealthy preventing requests from completing.

Mitigation: Engineers identified and deployed a fix to the backend service.

Next steps: We sincerely apologize for the impact to affected customers.
We are continuously taking steps to improve the Cint Platform and our processes to help ensure such incidents do not occur in the future. In this case, this includes (but is not limited to): Engineers will modify the deployment process so that such an issue can not occur again. Engineers continue to analyze detailed event data to determine if additional system modifications are required.
Jul 6, 12:21 CEST
Monitoring - Our engineers have deployed a fix and we are monitoring the behavior. We are currently working through a backlog of queued items. We will provide an update in 60 minutes or as events unfold.
Jul 6, 11:10 CEST
Identified - We have identified the issue and are currently working on a fix. Next update will be provided in 60 minutes or as events unfold.
Jul 6, 10:43 CEST
Investigating - We are currently investigating an issue with sampling affecting a subset of customers. Next update will be provided in 60 minutes or as events unfold.
Jul 6, 09:12 CEST