Cint Status

All Systems Operational

Access Operational

Access Pro Operational

Engage Operational

Survey Router Operational

Supply API Operational

Link Operational

Panelist portal Operational

Connect Operational

Demand API Operational

Developer Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 20, 2018

No incidents reported today.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

Core platform maintenance

Completed - The scheduled maintenance has been completed.
Jul 14, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:00 CEST

Scheduled - We will perform scheduled maintenance on core parts of our platform to ensure future performance and stability.
Most services are expected to be unavailable for an hour and might also have degraded performance during parts of the service window.
All further communication will be through https://status.cint.com/
Jun 28, 12:05 CEST

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

Investigating sampling issues

Resolved - Preliminary root cause: Engineers determined that a recent deployment impacted instances of a backend service which became unhealthy preventing requests from completing.

Mitigation: Engineers identified and deployed a fix to the backend service.

Next steps: We sincerely apologize for the impact to affected customers.
We are continuously taking steps to improve the Cint Platform and our processes to help ensure such incidents do not occur in the future. In this case, this includes (but is not limited to): Engineers will modify the deployment process so that such an issue can not occur again. Engineers continue to analyze detailed event data to determine if additional system modifications are required.
Jul 6, 12:21 CEST

Monitoring - Our engineers have deployed a fix and we are monitoring the behavior. We are currently working through a backlog of queued items. We will provide an update in 60 minutes or as events unfold.
Jul 6, 11:10 CEST

Identified - We have identified the issue and are currently working on a fix. Next update will be provided in 60 minutes or as events unfold.
Jul 6, 10:43 CEST

Investigating - We are currently investigating an issue with sampling affecting a subset of customers. Next update will be provided in 60 minutes or as events unfold.
Jul 6, 09:12 CEST