All Systems Operational
Access Operational
Access Pro Operational
Engage Operational
Survey Router ? Operational
Supply API Operational
Link Operational
Panelist portal Operational
Connect ? Operational
Demand API Operational
Developer Portal Operational
Email Services Operational
Insight Exchange - Project Management Admin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 27, 2020

No incidents reported today.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020
Resolved - All systems are now restored. Microsoft Azure encountered their connectivity issues, which affected Cint platform between 16:00-16:20. It is now resolved. Thanks for your patience.
Jan 20, 16:52 CET
Update - We are continuing to investigate this issue.
Jan 20, 16:19 CET
Investigating - Hi, we are currently experiencing an issue with components in our platform and our team is investigating. We will provide you with regular updates on our progress, and thank you for your patience in the meanwhile.
Jan 20, 16:18 CET
Jan 19, 2020

No incidents reported.

Jan 18, 2020
Completed - The scheduled maintenance has been completed.
Jan 18, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 07:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 18, 07:00 CET
Scheduled - Access and Access Pro will be down for scheduled database maintenance on January 18th, 7:00-9:00 AM CET. Users will not be able to log on to the application during this time window and will be met with a "down for maintenance" page.

Project delivery will not be affected, but please plan ahead to pause/close projects in advance if required.

Thank you for your understanding for any inconvenience this may cause.
Jan 14, 11:14 CET
Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020
Resolved - Good news! The issue has been addressed and our team is closely monitoring the platform's performance. Everything should be back to normal. We apologize for any inconvenience this may have caused and thank you once again for your understanding.
Jan 13, 11:15 CET
Monitoring - Hi, we are currently experiencing an issue with the Connect component - there were delays in processing the matches, but the system is catching up with the lagged messages. The issue has been addressed and our team is closely monitoring the platform's performance. . We will provide you with regular updates on our progress, and thank you for your patience in the meanwhile.
Jan 7, 15:37 CET