All Systems Operational
Access Operational
Access Pro Operational
Connect ? Operational
Engage Operational
Supply API Operational
Buyer API Operational
Panelist portal Operational
Developer Portal Operational
Email Services Operational
Insight Exchange - Project Management Admin Operational
Survey Router ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 31, 2020

No incidents reported today.

Oct 30, 2020

No incidents reported.

Oct 29, 2020

No incidents reported.

Oct 28, 2020

No incidents reported.

Oct 27, 2020
Resolved - This incident has been resolved.
Oct 27, 16:21 CET
Update - We are continuing to investigate this issue.
Oct 27, 16:20 CET
Investigating - We are currently investigating this issue.
Oct 27, 16:20 CET
Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Resolved - Good news! The issue has been fixed and our team is closely monitoring the platform's performance. Everything should be back to normal. We apologize for any inconvenience this may have caused and thank you once again for your understanding.
Oct 17, 00:06 CEST
Monitoring - A fix has been implemented and we are monitoring results. There was an issue in the front-end code which was affecting a few users sporadically. Users might have to do a hard refresh if they have Access/AccessPro already opened in the browser.
Oct 16, 15:33 CEST
Identified - Hello again. We have now identified the issue causing some users to not see panels loading correctly on Audience tab in Access and Access Pro. Our team is making the changes necessary to address it.

For the time being we suggest trying the hard refresh of your browser anytime the above mentioned behavior is witnessed. Hard refresh can be performed using Ctrl-Shift-R in Chrome.

We will keep providing you with regular updates on our progress, and continue to thank you for your patience in the meanwhile.
Oct 16, 09:26 CEST
Update - Team is continuing to investigate the issue.
Oct 15, 23:49 CEST
Investigating - We are currently experiencing an issue with one of the component in our platform due to which some users are unable to see panels loading correctly on Audience tab in Access and Access Pro. This issue is affecting only few users and not everyone using our platform. Our team is investigating this and we will provide you with regular updates on our progress.

Thank you for your patience in the meanwhile.
Oct 15, 19:52 CEST