All Systems Operational
Demand Exchange Services Operational
Access Operational
Access Pro Operational
Buyer API Operational
Marketplace UI Operational
Marketplace API Operational
Theorem UI Operational
Supply Exchange Services Operational
Supplier API - YourSurveys API Operational
Survey Router ? Operational
Panel API (CDP) Operational
Supply API (OTS) - Marketplace Operational
Supply Link Operational
Measurement Services Operational
Connect ? Operational
Impact Measurement API Operational
Impact Measurement UI Operational
Panel/Respondent Services Operational
Engage Operational
Email Services Operational
Panelist portal Operational
OpinionApp Operational
Respondent Experience - Marketplace Operational
Respondent Experience - Access/Pro Operational
Core Services Operational
Marketplace Login Operational
Access/Pro Login Operational
Supporting Infrastructure Operational
Developer Portal Operational
Insight Exchange - Project Management Admin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023
Degraded Performance of Marketplace UI, Marketplace API, and Respondent Experience
Resolved - This issue has been resolved. If you made any changes to your surveys during this period of degraded performance, please confirm that all changes have been saved to avoid any disruptions in fielding. Please reach out to our Support team if you're still experiencing any issues.
Jun 5, 18:19 UTC
Monitoring - To ensure the integrity of our services, we are monitoring the state of the impacted components. After stability is confirmed, we will consider this issue resolved.
Jun 5, 17:53 UTC
Investigating - We are investigating reports of an increase in errors or latency on the Marketplace UI, Marketplace API, and Respondent Experience. Users of the components impacted may experience issues with loading pages, making API requests, or navigating the respondent experience.

Engineering is aware and actively investigating both root causes and a forward path. We will continue to provide updates when new information is available.
Jun 5, 17:31 UTC
Degraded Performance of Marketplace UI, Marketplace API, and Respondent Experience
Resolved - This issue has been resolved. If you made any changes to your surveys during this period of degraded performance, please confirm that all changes have been saved to avoid any disruptions in fielding. Please reach out to our Support team if you're still experiencing any issues.
Jun 5, 16:01 UTC
Monitoring - To ensure the integrity of our services, we are monitoring the state of the impacted components. After stability is confirmed, we will consider this issue resolved.
Jun 5, 15:31 UTC
Investigating - We are investigating reports of an increase in errors or latency on the Marketplace UI, Marketplace API, and Respondent Experience. Users of the components impacted may experience issues with loading pages, making API requests, or navigating the respondent experience.

Engineering is aware and actively investigating both root causes and a forward path. We will continue to provide updates when new information is available.
Jun 5, 15:09 UTC
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023
Degraded Performance of Marketplace UI, Marketplace API, and Respondent Experience
Resolved - This issue has been resolved. If you made any changes to your surveys during this period of degraded performance, please confirm that all changes have been saved to avoid any disruptions in fielding. Please reach out to our Support team if you're still experiencing any issues.
Jun 2, 16:16 UTC
Monitoring - To ensure the integrity of our services, we are monitoring the state of the impacted components. After stability is confirmed, we will consider this issue resolved.
Jun 2, 15:51 UTC
Investigating - We are investigating reports of an increase in errors or latency on the Marketplace UI, Marketplace API, and Respondent Experience. Users of the components impacted may experience issues with loading pages, making API requests, or navigating the respondent experience.

Engineering is aware and actively investigating both root causes and a forward path. We will continue to provide updates when new information is available.
Jun 2, 15:22 UTC
Jun 1, 2023
Degraded Performance of Marketplace UI, Marketplace API, and Respondent Experience
Resolved - This issue has been resolved. If you made any changes to your surveys during this period of degraded performance, please confirm that all changes have been saved to avoid any disruptions in fielding. Please reach out to our Support team if you're still experiencing any issues.
Jun 1, 15:34 UTC
Update - We are continuing to monitor for any further issues.
Jun 1, 15:17 UTC
Update - We are continuing to monitor for any further issues.
Jun 1, 13:19 UTC
Update - We are continuing to monitor for any further issues.
Jun 1, 11:39 UTC
Monitoring - To ensure the integrity of our services, we are monitoring the state of the impacted components. After stability is confirmed, we will consider this issue resolved.
Jun 1, 10:17 UTC
Investigating - We are investigating reports of an increase in errors or latency on the Marketplace UI, Marketplace API, and Respondent Experience. Users of the components impacted may experience issues with loading pages, making API requests, or navigating the respondent experience.

Engineering is aware and actively investigating both root causes and a forward path. We will continue to provide updates when new information is available.
Jun 1, 09:30 UTC
May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

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