All Systems Operational
Access Operational
Access Pro Operational
Engage Operational
Survey Router ? Operational
Supply API Operational
Link Operational
Panelist portal Operational
Connect ? Operational
Demand API Operational
Developer Portal Operational
Email Services Operational
Insight Exchange - Project Management Admin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 1, 2020

No incidents reported today.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Resolved - The system is now restored with stable performance. The root cause for the degraded performance was cross-datacenter communication anomaly. We apologize for any inconvenience this may have caused. Our team is working on the fixes to avoid this in the future. If you need additional information, please reach out to your sales representative.
May 22, 09:40 CEST
Monitoring - Our team is closely monitoring the platform's performance, but everything should be back to normal. We will update you later today with the root cause and any other information available.
May 20, 10:21 CEST
Update - System is currently working fine, but we are not ascertain what caused the issue. We will continue to investigate here and will keep providing you regular updates on our progress. Thank you for your patience.
May 19, 22:59 CEST
Update - We are continuing to investigate this issue.
May 19, 16:53 CEST
Investigating - Degraded performance has been reported for Access and Access Pro. Our team is currently looking into the possible causes. We will keep you up to date on our progress, and appreciate your patience in the meanwhile.
May 19, 16:10 CEST
May 21, 2020

No incidents reported.

May 20, 2020
May 19, 2020
May 18, 2020

No incidents reported.