Survey routing issues

Incident Report for Cint

Resolved

This has now been resolved and verified.
Posted Aug 10, 2018 - 14:51 UTC

Monitoring

Source of issues identified. Workaround implemented. Monitoring performance.
Posted Aug 09, 2018 - 22:08 UTC

Identified

Measures in place to mitigate issue with our survey router while our technicians work to resolve the root cause of the problem.
Posted Aug 09, 2018 - 21:03 UTC

Investigating

We are currently seeing some unexpected behavior in our survey router and our technicians are working on identifying the underlying issue with highest priority.
Posted Aug 09, 2018 - 19:44 UTC
This incident affected: Supply Exchange Services (Survey Router).