Cint Platform Incident: Data Delay in Marketplace Reporting

Incident Report for Cint

Resolved

This incident has been resolved.

Posted Jul 05, 2024 - 19:05 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 05, 2024 - 18:15 UTC

Investigating

We are currently investigating an issue of data delay in Marketplace reporting for survey level reports and account level reports mainly related to respondent session information. Users of the affected components might see a delay in the latest data to be reflected in reporting. This issue does not impact the respondent experience. The impact is only of the delay in the data being recorded in Marketplace reports.

Posted Jul 05, 2024 - 17:08 UTC

This incident affected: Demand Exchange Services (Marketplace UI, Marketplace API).