Network issues

Incident Report for Cint

Resolved

The issue is now resolved and all services are operational.

Posted Apr 15, 2021 - 00:08 UTC

Monitoring

Connectivity is back to normal and most components are now fully operational, we will keep monitoring

Posted Apr 14, 2021 - 23:59 UTC

Update

We are seeing a major network connectivity problem between our different datacenters which affects most of our components.
We have escalated this to our network provider and is still investigating

Posted Apr 14, 2021 - 23:47 UTC

Investigating

We are currently seeing major network issues in the platform which affects most products.

Posted Apr 14, 2021 - 23:15 UTC

This incident affected: Demand Exchange Services (Access, Access Pro, Buyer API), Panel/Respondent Services (Engage, Email Services, Panelist portal), Supply Exchange Services (Supplier API - YourSurveys API, Survey Router), Measurement Services (Connect), and Supporting Infrastructure, Developer Portal, Insight Exchange - Project Management Admin.