This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues. ( if any, specify actions users need to take as a result of the issue to resume normal activity )
Posted Oct 30, 2025 - 05:15 UTC
Monitoring
Users should be able to login to Access/AccessPro. To ensure the integrity, we are closely monitoring the state. Once stability is confirmed we will consider this issue resolved.
Posted Oct 29, 2025 - 21:39 UTC
Update
The issue has been identified and is confirmed to be due to the current global Azure service disruption. We are closely monitoring Azure's status and will notify you as soon as stability is restored.
Posted Oct 29, 2025 - 17:33 UTC
Identified
The issue has been identified and is confirmed to be due to the current global Azure service disruption. We are closely monitoring Azure's status and will notify you as soon as stability is restored.
Posted Oct 29, 2025 - 17:31 UTC
Investigating
We are actively investigating an issue that may be preventing some users from logging into the Access/AccessPro platform. We will provide updates on our progress and resolution timeline as they become available.
Posted Oct 29, 2025 - 17:16 UTC
This incident affected: Core Services (Access/Pro Login) and Insight Exchange - Project Management Admin.