Cint Status - Emergency Maintenance - Marketplace, Impact Measurement, Supply API, Supply Match, and Respondent Experience

Emergency Maintenance - Marketplace, Impact Measurement, Supply API, Supply Match, and Respondent Experience

Scheduled Maintenance Report for Cint

Completed

The scheduled maintenance has been completed.

Posted Nov 01, 2024 - 09:51 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 01, 2024 - 09:00 UTC

Scheduled

We will be conducting an emergency 1 hour maintenance window on Friday, November 1, 2024 at 9:00AM UTC to 10:00AM UTC

The maintenance window will affect the following products:

- Lucid Marketplace UI & API
- Cint Exchange
- Theorem UI
- Supply API (OTS)
- Supply Match
- Impact Measurement UI & API
- Marketplace Respondent Experience (RX)

The enhancements made during the maintenance window will improve product platform stability and performance response times.

We request that suppliers pause traffic before the start of the maintenance window to reduce the risk of a poor respondent experience. Customers do not need to pause studies; everything will return to normal after the maintenance and customers do not need to take any actions.

Please subscribe to our status page to receive the most up-to-date information regarding the maintenance window. If you need assistance or have any questions, please contact your account representative.

Posted Oct 31, 2024 - 20:21 UTC

This scheduled maintenance affected: Core Services (Marketplace Login), Measurement Services (Impact Measurement API, Impact Measurement UI), Demand Exchange Services (Marketplace UI, Marketplace API, Theorem UI, Cint Exchange), Supply Exchange Services (Supply API (OTS) - Marketplace, Supply Link), and Panel/Respondent Services (Respondent Experience - Marketplace).