A fix has been implemented and we are monitoring the results.
Posted Aug 25, 2020 - 16:21 CEST
Identified
Response times are normal. Send out information is temporarily unavailable for a subset of customers in Access and Access Pro. A fix is being worked on.
Posted Aug 25, 2020 - 11:05 CEST
Update
We have identified an issue with a recent configuration change. A fix is being worked on. Send out information might be unavailable in Access and Access Pro UI.
Posted Aug 25, 2020 - 10:49 CEST
Investigating
We are investigating increased response times and error rates
Posted Aug 25, 2020 - 09:43 CEST
This incident affected: Access, Access Pro, and Supplier API.