Cint Platform Issue: Marketplace & Respondent Experience
Incident Report for Cint
Resolved
We experienced an issue where users faced difficulty logging into our platform, increased load times while accessing Marketplace pages, and timeouts when attempting surveys. This issue occurred between 0639 UTC and 0742 UTC on 22 Jan 2024. This issue has been resolved.
Posted Jan 22, 2024 - 06:40 UTC
This incident affected: Supply Exchange Services (Supplier API - YourSurveys API), Core Services (Marketplace Login), Measurement Services (Impact Measurement UI), Panel/Respondent Services (OpinionApp, Respondent Experience - Marketplace), and Demand Exchange Services (Marketplace UI, Marketplace API).