The hosting provider has confirmed mitigation of this issue and our services have been fully functional since the last update. Their engineers will continue to investigate to establish full root cause, and to prevent future occurrences.
Posted 6 months ago. Jun 10, 2018 - 10:52 CEST
Connectivity to our services are now recovering, but we'll keep monitoring for another few hours.
Posted 6 months ago. Jun 10, 2018 - 08:19 CEST
We are currently seeing connectivity issues with one of our hosting providers. They are aware of the problem and we are trying to reroute traffic from the unhealthy locations.
Posted 6 months ago. Jun 10, 2018 - 07:10 CEST
This incident affected: Survey Router, Supply API, Panelist portal, Connect, and Demand API.