Cint Platform Issue: Access Respondent Experience
Incident Report for Cint
Resolved
This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues.
Posted Apr 19, 2024 - 22:29 UTC
Monitoring
A fix has been implemented and we are monitoring the state of the impacted components. Once stability is confirmed we will consider this issue resolved.
Posted Apr 19, 2024 - 22:04 UTC
Investigating
We are investigating reports of errors in the Respondent Experience of the Access platform. Users of the components impacted may experience errors when navigating the respondent experience which may contribute to a decrease in conversion for active projects.
Posted Apr 19, 2024 - 21:58 UTC
This incident affected: Panel/Respondent Services (Respondent Experience - Access/Pro).
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