Cint Platform Issue: Degraded Performance Marketplace

Incident Report for Cint

Resolved

This incident has been resolved.

Posted Jun 14, 2024 - 11:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 14, 2024 - 10:30 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 14, 2024 - 10:13 UTC

Investigating

We are investigating reports of degraded performance with the Supply API that may impact Quota overfilling with surveys. If you have updated quotas recently this may result in overfilling. This issue is affecting the Respondent Experience.

Posted Jun 14, 2024 - 09:58 UTC

This incident affected: Supply Exchange Services (Supply API (OTS) - Marketplace, Supply Link) and Panel/Respondent Services (Respondent Experience - Marketplace).