Network connectivity problems
Incident Report for Cint
Resolved
The networks issues have been resolved and monitored.
Posted Mar 22, 2019 - 22:25 UTC
Monitoring
All systems should now be operational using the new network route.
We will continue to monitor the applications to ensure that everything is working as expected.
Posted Mar 22, 2019 - 13:19 UTC
Update
We have identified the issue and have applied a workaround using an alternative networking route.
Feasibility and project creation should now work as expected.
Posted Mar 22, 2019 - 13:09 UTC
Identified
We are currently having network connectivity issues from Access to our backend services.
Feasibility calculations and creation of new projects is currently not working.
Posted Mar 22, 2019 - 13:05 UTC
This incident affected: Demand Exchange Services (Access, Access Pro).