Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience

Incident Report for Cint

Resolved

This incident has been resolved.

Posted Oct 28, 2025 - 11:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 28, 2025 - 09:31 UTC

Investigating

Respondents are experiencing errors or latencies of 10 or more seconds in some instances.
We are actively working to diagnose the issue. We will provide an update as soon as new information is available.

Posted Oct 28, 2025 - 09:17 UTC

This incident affected: Panel/Respondent Services (Respondent Experience - Marketplace).