Cint Platform Issue: Degraded Performance Respondent Experience/ Session

Incident Report for Cint

Resolved

This incident has been resolved.

Posted Oct 09, 2024 - 03:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 09, 2024 - 03:32 UTC

Update

We are continuing to investigate this issue.

Posted Oct 09, 2024 - 01:49 UTC

Investigating

We are investigating an issue that has impacted the Marketplace Respondent Experience. Some respondents may experience errors when taking surveys and some Marketplace users may encounter errors when testing the respondent flow.

Posted Oct 09, 2024 - 01:25 UTC

This incident affected: Panel/Respondent Services (Respondent Experience - Marketplace).