Platform affected by temporary issue

Incident Report for Cint

Resolved

System restored.
Posted Apr 06, 2021 - 21:43 UTC

Monitoring

Good news! The issue has been addressed and our team is closely monitoring the platform's performance. Everything should be back to normal. We apologize for any inconvenience this may have caused and thank you once again for your understanding.
Posted Apr 06, 2021 - 21:38 UTC

Identified

Hello again. We have now identified the issue and our team is making the changes necessary to address it. We will keep providing you with regular updates on our progress, and continue to thank you for your patience in the meanwhile.
Posted Apr 06, 2021 - 21:36 UTC

Update

We are continuing to investigate this issue.
Posted Apr 06, 2021 - 21:36 UTC

Investigating

Hi, we are currently experiencing an issue with components in our platform and our team is investigating. We will provide you with regular updates on our progress, and thank you for your patience in the meanwhile.
Posted Apr 06, 2021 - 21:02 UTC
This incident affected: Supply Exchange Services (Survey Router).