Maintenance Scheduled: All Cint Products | September 25, 2022 05:00 UTC - September 26, 04:00 UTC
Scheduled Maintenance Report for Cint
Completed
The scheduled maintenance has been completed.
Posted Sep 26, 2022 - 02:42 UTC
Update
New End Time 04:00 UTC (now on September 26).

Scheduled maintenance is currently in progress and the window will be extended for eight hours and will be completed at 04:00 UTC. We will provide any additional updates as necessary.

Updated Time Zones for reference for the New END Time
· Sunday September 25th 2300 CDT
· Monday September 26th 0400 UTC
· Monday September 26th 0600 CET
· Monday September 26th 0930 IST
· Monday September 26th 1400 AET
Posted Sep 25, 2022 - 16:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 25, 2022 - 05:00 UTC
Scheduled
We're having scheduled maintenance on Sunday, September 25, 2022 from 05:00 UTC - 20:00 UTC. During this time, all Cint products including, but not limited to Access; Access Pro; Connect; Engage; Track; Supplier API; Buyer API; Profiling data API; Panelist portal; Email services; Insight exchange; Survey router; OpinionApp will be taken offline, due to a infrastructure platform migration and upgrades. We anticipate the outage to last up to 15 hours. However, due to the nature of database updates, data may not be completely reconciled for up to 24 hours. We recommend that you don't start any projects on the day of the outage.

If you have any questions, please reach out to your account manager for assistance.

Here are the time zones for reference:

· Sunday September 25th 1200 CDT 1500 CDT

· Sunday September 25th 0500 UTC 2000 UTC

· Sunday September 25th 1030 IST to 0130 IST (Monday September 26th)

· Sunday September 25th 0700 CET to 2200 CET

· Sunday September 25th 1500 AET to 0600 AET (Monday September 26th)

During this downtime, the following will be impacted:

· All Cint products – Including Access; Access Pro; Engage; Tracker and Connect will be unavailable. Surveys in process will be paused.

· Buyers won't be able to start a new survey or gain access to data.

· Suppliers should not send respondents to surveys at this time. We will update the status page at the beginning of maintenance and again when maintenance is completed. You can always subscribe to receive alerts at status.cint.com to stay updated on Cint's service availability and uptime.
Posted Sep 13, 2022 - 14:03 UTC
This scheduled maintenance affected: Access, Access Pro, Connect, Engage, Supplier API, Buyer API, Panelist portal, Developer Portal, Email Services, Insight Exchange - Project Management Admin, Survey Router, Supporting Infrastructure, OpinionApp, and Track.