{
  "page": {
    "id": "fztzpg81spr6",
    "name": "Cint",
    "url": "https://status.cint.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Demand Exchange Services","created_at":"2023-02-22T17:47:02.220Z","updated_at":"2023-02-22T18:19:41.888Z","position":1,"description":null,"showcase":false,"start_date":null,"id":"lv7w50z97vt4","group_id":null,"page_id":"fztzpg81spr6","components":["99qxj96srv97","dlks8768p22l","8td6qs9jpvqt","f21fb8gylsvv","sf45vh6tq19v","6bgw8tg468hz","mrml45x1cndd"]},{"status":"operational","name":"Cint Exchange Demand Services","created_at":"2025-09-08T10:05:41.888Z","updated_at":"2026-08-18T10:54:42.498Z","position":2,"description":null,"showcase":false,"start_date":null,"id":"vtvh8p1w9ky2","group_id":null,"page_id":"fztzpg81spr6","components":["n3cmhf132tjr","vcwfj655krwj"]},{"status":"operational","name":"Supply Exchange Services","created_at":"2023-02-22T17:49:35.018Z","updated_at":"2025-09-08T10:07:26.172Z","position":3,"description":null,"showcase":false,"start_date":null,"id":"q4kn7bglgwqh","group_id":null,"page_id":"fztzpg81spr6","components":["zsrbdrf6hqzt","08kqgbcyjvd2","xs9gkzl5k2yj","p9mt8vy5s0y3"]},{"status":"operational","name":"Measurement Services","created_at":"2023-02-22T18:01:27.370Z","updated_at":"2025-09-08T10:07:26.187Z","position":4,"description":null,"showcase":false,"start_date":null,"id":"mch4sl19lq6n","group_id":null,"page_id":"fztzpg81spr6","components":["lz4ld9yfzpx2","7z5p5h11j7v4","qylk15bzz549"]},{"status":"operational","name":"Panel/Respondent Services","created_at":"2023-02-22T18:02:52.421Z","updated_at":"2025-09-08T10:07:26.202Z","position":5,"description":null,"showcase":false,"start_date":null,"id":"bkczw6qpvqw8","group_id":null,"page_id":"fztzpg81spr6","components":["7459fy90ddrr","08v6d26n2r8y","j795vvv5dkfb","cnj15vzh592r","p2mf2qhcdhvw","hry2ytp0d37j"]},{"status":"operational","name":"Core Services","created_at":"2023-02-22T18:16:18.039Z","updated_at":"2025-09-08T10:07:26.217Z","position":6,"description":null,"showcase":false,"start_date":null,"id":"9zkcf23qyzg7","group_id":null,"page_id":"fztzpg81spr6","components":["h26rtwr5pwgg","jc9jz9n3932p"]},{"status":"operational","name":"Supporting Infrastructure","created_at":"2020-11-27T15:01:58.369Z","updated_at":"2025-10-20T10:52:12.863Z","position":7,"description":null,"showcase":true,"start_date":"2020-11-26T00:00:00.000Z","id":"tjhdhzf2pmwx","group_id":null,"page_id":"fztzpg81spr6"},{"status":"operational","name":"Developer Portal","created_at":"2016-12-09T10:09:12.686Z","updated_at":"2026-08-10T01:00:07.400Z","position":8,"description":null,"showcase":true,"start_date":null,"id":"ydx26fp3lwr1","group_id":null,"page_id":"fztzpg81spr6"},{"status":"operational","name":"Insight Exchange -  Project Management Admin","created_at":"2019-10-18T11:02:31.900Z","updated_at":"2025-10-30T05:15:03.143Z","position":9,"description":null,"showcase":true,"start_date":null,"id":"thwfdbj6hw7f","group_id":null,"page_id":"fztzpg81spr6"}],
  "incidents": [{"name":"Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience","status":"resolved","created_at":"2026-09-08T09:54:35.983Z","updated_at":"2026-09-08T09:54:36.049Z","monitoring_at":null,"resolved_at":"2026-09-08T09:54:36.038Z","impact":"none","shortlink":"https://stspg.io/8190v13m4wtg","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-08T09:54:35.974Z","reminder_intervals":null,"id":"y2m0rbfs62vt","page_id":"fztzpg81spr6","incident_updates":[{"status":"resolved","body":"We experienced a period of degraded performance affecting the respondent experience. Between 2026/09/07 03:00 UTC and 2026/09/08 09:28 UTC, respondents may have encountered errors when redirecting back to suppliers, leading to higher-than-expected drop rates. This issue has been fully resolved, and systems are operating normally.","created_at":"2026-09-08T09:54:36.038Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-08T09:54:36.038Z","display_at":"2026-09-08T09:54:36.038Z","deliver_notifications":true,"tweet_id":null,"id":"fpvwyhf5fdw7","incident_id":"y2m0rbfs62vt","custom_tweet":null,"affected_components":[{"code":"p2mf2qhcdhvw","name":"Panel/Respondent Services - Respondent Experience - Marketplace/ Cint Exchange","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Respondent Experience - Marketplace/ Cint Exchange","created_at":"2023-02-22T18:15:17.254Z","updated_at":"2026-08-18T11:05:41.681Z","position":5,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"p2mf2qhcdhvw","page_id":"fztzpg81spr6","group_id":"bkczw6qpvqw8"}]},{"name":"Cint Platform Issue: Degradation of Email notification service","status":"resolved","created_at":"2026-08-25T09:41:12.541Z","updated_at":"2026-08-25T21:24:09.334Z","monitoring_at":"2026-08-25T18:37:53.529Z","resolved_at":"2026-08-25T21:24:09.318Z","impact":"minor","shortlink":"https://stspg.io/fklv11m2587s","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-25T09:41:12.529Z","reminder_intervals":null,"id":"ny0d47t1tbwg","page_id":"fztzpg81spr6","incident_updates":[{"status":"resolved","body":"After monitoring system stability over the last few hours, we can confirm the issue is resolved. Report generation and email delivery are functioning normally. If you continue to experience any problems, please contact our Support team.","created_at":"2026-08-25T21:24:09.318Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T21:24:09.318Z","display_at":"2026-08-25T21:24:09.318Z","deliver_notifications":true,"tweet_id":null,"id":"4f89tdh4yy8y","incident_id":"ny0d47t1tbwg","custom_tweet":null,"affected_components":[{"code":"f21fb8gylsvv","name":"Demand Exchange Services - Marketplace UI","old_status":"degraded_performance","new_status":"operational"},{"code":"n3cmhf132tjr","name":"Cint Exchange Demand Services - Cint Exchange UI","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-08-25T18:37:53.529Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T18:37:53.529Z","display_at":"2026-08-25T18:37:53.529Z","deliver_notifications":true,"tweet_id":null,"id":"1k6ckdf73kqr","incident_id":"ny0d47t1tbwg","custom_tweet":null,"affected_components":[{"code":"f21fb8gylsvv","name":"Demand Exchange Services - Marketplace UI","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"n3cmhf132tjr","name":"Cint Exchange Demand Services - Cint Exchange UI","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We have identified the cause of the issue and are working to provide a resolution. We will continue to provide updates when new information is available.","created_at":"2026-08-25T12:17:44.455Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T12:17:44.455Z","display_at":"2026-08-25T12:17:44.455Z","deliver_notifications":true,"tweet_id":null,"id":"r5jyryyz34tq","incident_id":"ny0d47t1tbwg","custom_tweet":null,"affected_components":[{"code":"f21fb8gylsvv","name":"Demand Exchange Services - Marketplace UI","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"n3cmhf132tjr","name":"Cint Exchange Demand Services - Cint Exchange UI","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating an issue where users are not receiving Cint Exchange and Marketplace account and project-level report emails. Please note that this incident is strictly limited to email notifications — our platform and all other services are fully operational and performing as expected.","created_at":"2026-08-25T09:41:12.637Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T09:41:12.637Z","display_at":"2026-08-25T09:41:12.637Z","deliver_notifications":true,"tweet_id":null,"id":"lqzb35czvqfx","incident_id":"ny0d47t1tbwg","custom_tweet":null,"affected_components":[{"code":"f21fb8gylsvv","name":"Demand Exchange Services - Marketplace UI","old_status":"operational","new_status":"degraded_performance"},{"code":"n3cmhf132tjr","name":"Cint Exchange Demand Services - Cint Exchange UI","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cint Exchange UI","created_at":"2025-09-08T10:03:57.416Z","updated_at":"2026-08-25T21:24:09.271Z","position":1,"description":null,"showcase":true,"start_date":"2025-09-08T00:00:00.000Z","id":"n3cmhf132tjr","page_id":"fztzpg81spr6","group_id":"vtvh8p1w9ky2"},{"status":"operational","name":"Marketplace UI","created_at":"2023-02-22T18:08:22.186Z","updated_at":"2026-08-25T21:24:09.288Z","position":4,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"f21fb8gylsvv","page_id":"fztzpg81spr6","group_id":"lv7w50z97vt4"}]},{"name":"Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience","status":"resolved","created_at":"2026-08-18T09:52:28.280Z","updated_at":"2026-08-18T09:52:28.326Z","monitoring_at":null,"resolved_at":"2026-08-18T09:52:28.319Z","impact":"none","shortlink":"https://stspg.io/v5j1bw5yclgy","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-18T09:52:28.274Z","reminder_intervals":null,"id":"mbmqj970d39f","page_id":"fztzpg81spr6","incident_updates":[{"status":"resolved","body":"We experienced a period of degraded performance affecting the respondent experience. Respondents may encounter errors or longer load times when attempting surveys, and Marketplace/Cint Exchange users may encounter errors when testing the respondent flow. This issue occurred between 2026/08/18 09:01 UTC and 09:12 UTC and is now resolved.","created_at":"2026-08-18T09:52:28.319Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-18T09:52:28.319Z","display_at":"2026-08-18T09:52:28.319Z","deliver_notifications":true,"tweet_id":null,"id":"t4cdhvp2bvjb","incident_id":"mbmqj970d39f","custom_tweet":null,"affected_components":[{"code":"p2mf2qhcdhvw","name":"Panel/Respondent Services - Respondent Experience - Marketplace","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Respondent Experience - Marketplace/ Cint Exchange","created_at":"2023-02-22T18:15:17.254Z","updated_at":"2026-08-18T11:05:41.681Z","position":5,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"p2mf2qhcdhvw","page_id":"fztzpg81spr6","group_id":"bkczw6qpvqw8"}]},{"name":"Maintenance Scheduled: Cint Products","status":"completed","created_at":"2026-07-28T15:48:36.992Z","updated_at":"2026-08-10T01:00:07.476Z","monitoring_at":null,"resolved_at":"2026-08-10T01:00:07.448Z","impact":"maintenance","shortlink":"https://stspg.io/mrqw1n6cm14p","scheduled_for":"2026-08-09T23:00:00.000Z","scheduled_until":"2026-08-10T01:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-09T22:00:07.818Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-07-28T15:48:36.942Z","reminder_intervals":null,"id":"n8j6mh40nwbb","page_id":"fztzpg81spr6","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-10T01:00:07.448Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-10T01:00:07.448Z","display_at":"2026-08-10T01:00:07.448Z","deliver_notifications":true,"tweet_id":null,"id":"ys7vmm1wgyc2","incident_id":"n8j6mh40nwbb","custom_tweet":null,"affected_components":[{"code":"ydx26fp3lwr1","name":"Developer Portal","old_status":"under_maintenance","new_status":"operational"},{"code":"f21fb8gylsvv","name":"Demand Exchange Services - Marketplace UI","old_status":"under_maintenance","new_status":"operational"},{"code":"sf45vh6tq19v","name":"Demand Exchange Services - Marketplace API","old_status":"under_maintenance","new_status":"operational"},{"code":"6bgw8tg468hz","name":"Demand Exchange Services - Theorem UI","old_status":"under_maintenance","new_status":"operational"},{"code":"08kqgbcyjvd2","name":"Supply Exchange Services - Survey Router","old_status":"under_maintenance","new_status":"operational"},{"code":"p9mt8vy5s0y3","name":"Supply Exchange Services - Supply API (OTS) - Marketplace","old_status":"under_maintenance","new_status":"operational"},{"code":"hnxczjg2ydgn","name":"Supply Exchange Services - Supply Link","old_status":"under_maintenance","new_status":"operational"},{"code":"7z5p5h11j7v4","name":"Measurement Services - Impact Measurement API","old_status":"under_maintenance","new_status":"operational"},{"code":"qylk15bzz549","name":"Measurement Services - Impact Measurement UI","old_status":"under_maintenance","new_status":"operational"},{"code":"7459fy90ddrr","name":"Panel/Respondent Services - Engage","old_status":"under_maintenance","new_status":"operational"},{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"under_maintenance","new_status":"operational"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-09T23:00:07.713Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-09T23:00:07.713Z","display_at":"2026-08-09T23:00:07.713Z","deliver_notifications":true,"tweet_id":null,"id":"lc1p5gwmwjtl","incident_id":"n8j6mh40nwbb","custom_tweet":null,"affected_components":[{"code":"ydx26fp3lwr1","name":"Developer Portal","old_status":"operational","new_status":"under_maintenance"},{"code":"f21fb8gylsvv","name":"Demand Exchange Services - Marketplace UI","old_status":"operational","new_status":"under_maintenance"},{"code":"sf45vh6tq19v","name":"Demand Exchange Services - Marketplace API","old_status":"operational","new_status":"under_maintenance"},{"code":"6bgw8tg468hz","name":"Demand Exchange Services - Theorem UI","old_status":"operational","new_status":"under_maintenance"},{"code":"08kqgbcyjvd2","name":"Supply Exchange Services - Survey Router","old_status":"operational","new_status":"under_maintenance"},{"code":"p9mt8vy5s0y3","name":"Supply Exchange Services - Supply API (OTS) - Marketplace","old_status":"operational","new_status":"under_maintenance"},{"code":"hnxczjg2ydgn","name":"Supply Exchange Services - Supply Link","old_status":"operational","new_status":"under_maintenance"},{"code":"7z5p5h11j7v4","name":"Measurement Services - Impact Measurement API","old_status":"operational","new_status":"under_maintenance"},{"code":"qylk15bzz549","name":"Measurement Services - Impact Measurement UI","old_status":"operational","new_status":"under_maintenance"},{"code":"7459fy90ddrr","name":"Panel/Respondent Services - Engage","old_status":"operational","new_status":"under_maintenance"},{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"operational","new_status":"under_maintenance"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-09T22:00:07.669Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-09T22:00:07.669Z","display_at":"2026-08-09T22:00:07.669Z","deliver_notifications":true,"tweet_id":null,"id":"cv5bsd9b8qpk","incident_id":"n8j6mh40nwbb","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing scheduled database maintenance to implement a series of updates on  the Cint Exchange that will impact most of Cint products. These improvements are essential for the continued stability and growth of our platform.\n\nWhat to expect: \nService disruption: The listed products will be offline for up to 120 minutes during the maintenance window and users will not be able to login.\nIn-progress projects: No data loss is anticipated for projects currently in-flight and respondents will be able to enter or complete surveys. \n\n\nStay updated:\nPlease continue to monitor this Status Page for the latest updates and confirmation of restored services. If you haven’t already, we invite you to subscribe to updates to receive real-time notifications.","created_at":"2026-07-28T15:48:37.103Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-28T15:54:34.129Z","display_at":"2026-07-28T15:48:37.103Z","deliver_notifications":true,"tweet_id":null,"id":"f76q7p0g200f","incident_id":"n8j6mh40nwbb","custom_tweet":null,"affected_components":[{"code":"ydx26fp3lwr1","name":"Developer Portal","old_status":"operational","new_status":"operational"},{"code":"f21fb8gylsvv","name":"Demand Exchange Services - Marketplace UI","old_status":"operational","new_status":"operational"},{"code":"sf45vh6tq19v","name":"Demand Exchange Services - Marketplace API","old_status":"operational","new_status":"operational"},{"code":"6bgw8tg468hz","name":"Demand Exchange Services - Theorem UI","old_status":"operational","new_status":"operational"},{"code":"08kqgbcyjvd2","name":"Supply Exchange Services - Survey Router","old_status":"operational","new_status":"operational"},{"code":"p9mt8vy5s0y3","name":"Supply Exchange Services - Supply API (OTS) - Marketplace","old_status":"operational","new_status":"operational"},{"code":"hnxczjg2ydgn","name":"Supply Exchange Services - Supply Link","old_status":"operational","new_status":"operational"},{"code":"7z5p5h11j7v4","name":"Measurement Services - Impact Measurement API","old_status":"operational","new_status":"operational"},{"code":"qylk15bzz549","name":"Measurement Services - Impact Measurement UI","old_status":"operational","new_status":"operational"},{"code":"7459fy90ddrr","name":"Panel/Respondent Services - Engage","old_status":"operational","new_status":"operational"},{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"operational","new_status":"operational"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Engage","created_at":"2015-12-04T09:41:06.225Z","updated_at":"2026-08-10T01:00:07.168Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"7459fy90ddrr","page_id":"fztzpg81spr6","group_id":"bkczw6qpvqw8"},{"status":"operational","name":"Cint Exchange UI","created_at":"2025-09-08T10:03:57.416Z","updated_at":"2026-08-25T21:24:09.271Z","position":1,"description":null,"showcase":true,"start_date":"2025-09-08T00:00:00.000Z","id":"n3cmhf132tjr","page_id":"fztzpg81spr6","group_id":"vtvh8p1w9ky2"},{"status":"operational","name":"Match","created_at":"2015-12-04T09:40:10.548Z","updated_at":"2026-08-18T10:58:45.917Z","position":2,"description":"Router and Optimizer","showcase":true,"start_date":null,"id":"08kqgbcyjvd2","page_id":"fztzpg81spr6","group_id":"q4kn7bglgwqh"},{"status":"operational","name":"Impact Measurement API","created_at":"2023-02-22T18:12:13.245Z","updated_at":"2026-08-10T01:00:07.234Z","position":2,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"7z5p5h11j7v4","page_id":"fztzpg81spr6","group_id":"mch4sl19lq6n"},{"status":"operational","name":"Cint Exchange Demand API","created_at":"2025-09-08T10:06:38.430Z","updated_at":"2026-08-18T10:55:59.978Z","position":2,"description":null,"showcase":true,"start_date":"2025-09-08T00:00:00.000Z","id":"vcwfj655krwj","page_id":"fztzpg81spr6","group_id":"vtvh8p1w9ky2"},{"status":"operational","name":"Impact Measurement UI","created_at":"2023-02-22T18:12:39.427Z","updated_at":"2026-08-10T01:00:07.279Z","position":3,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"qylk15bzz549","page_id":"fztzpg81spr6","group_id":"mch4sl19lq6n"},{"status":"operational","name":"Marketplace UI","created_at":"2023-02-22T18:08:22.186Z","updated_at":"2026-08-25T21:24:09.288Z","position":4,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"f21fb8gylsvv","page_id":"fztzpg81spr6","group_id":"lv7w50z97vt4"},{"status":"operational","name":"Supplier Portal","created_at":"2023-02-22T18:11:01.496Z","updated_at":"2026-08-18T10:59:17.912Z","position":4,"description":null,"showcase":false,"start_date":"2023-02-22T00:00:00.000Z","id":"p9mt8vy5s0y3","page_id":"fztzpg81spr6","group_id":"q4kn7bglgwqh"},{"status":"operational","name":"Marketplace API","created_at":"2023-02-22T18:08:50.560Z","updated_at":"2026-08-10T01:00:07.340Z","position":5,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"sf45vh6tq19v","page_id":"fztzpg81spr6","group_id":"lv7w50z97vt4"},{"status":"operational","name":"Theorem UI","created_at":"2023-02-22T18:09:35.549Z","updated_at":"2026-08-10T01:00:07.382Z","position":6,"description":null,"showcase":false,"start_date":"2023-02-22T00:00:00.000Z","id":"6bgw8tg468hz","page_id":"fztzpg81spr6","group_id":"lv7w50z97vt4"},{"status":"operational","name":"Developer Portal","created_at":"2016-12-09T10:09:12.686Z","updated_at":"2026-08-10T01:00:07.400Z","position":8,"description":null,"showcase":true,"start_date":null,"id":"ydx26fp3lwr1","page_id":"fztzpg81spr6","group_id":null}]},{"name":"Cint Platform Issue: Cint Exchange - Unable to load Projects","status":"resolved","created_at":"2026-07-02T09:52:23.688Z","updated_at":"2026-07-02T19:30:02.122Z","monitoring_at":null,"resolved_at":"2026-07-02T19:30:02.104Z","impact":"minor","shortlink":"https://stspg.io/b6k872ckp73q","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-02T09:52:23.677Z","reminder_intervals":null,"id":"2dw005d613s6","page_id":"fztzpg81spr6","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-07-02T19:30:02.104Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-02T19:30:02.104Z","display_at":"2026-07-02T19:30:02.104Z","deliver_notifications":true,"tweet_id":null,"id":"xspbdfyf59gr","incident_id":"2dw005d613s6","custom_tweet":null,"affected_components":[{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2026-07-02T19:29:48.071Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-02T19:29:48.071Z","display_at":"2026-07-02T19:29:48.071Z","deliver_notifications":true,"tweet_id":null,"id":"0zlz5ps9hq68","incident_id":"2dw005d613s6","custom_tweet":null,"affected_components":[{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified the cause of the issue and are working to provide a resolution. We will continue to provide updates when new information is available.","created_at":"2026-07-02T14:02:16.351Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-02T14:02:16.351Z","display_at":"2026-07-02T14:02:16.351Z","deliver_notifications":true,"tweet_id":null,"id":"pzq4zt667nz5","incident_id":"2dw005d613s6","custom_tweet":null,"affected_components":[{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We are investigating reports where project details are not being displayed for some users. We have identified the root cause as a stale user session.\n\nOur team is actively working on a permanent fix and will provide an update soon. In the meantime, affected users can clear their browser's cache and cookies, or sign in using a different browser as a temporary workaround.","created_at":"2026-07-02T09:52:23.783Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-02T09:52:23.783Z","display_at":"2026-07-02T09:52:23.783Z","deliver_notifications":true,"tweet_id":null,"id":"g1ff1r6kffh6","incident_id":"2dw005d613s6","custom_tweet":null,"affected_components":[{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cint Exchange UI","created_at":"2025-09-08T10:03:57.416Z","updated_at":"2026-08-25T21:24:09.271Z","position":1,"description":null,"showcase":true,"start_date":"2025-09-08T00:00:00.000Z","id":"n3cmhf132tjr","page_id":"fztzpg81spr6","group_id":"vtvh8p1w9ky2"}]},{"name":"Maintenance Scheduled: Cint Products","status":"completed","created_at":"2026-04-21T17:02:50.401Z","updated_at":"2026-05-06T08:43:31.760Z","monitoring_at":null,"resolved_at":"2026-05-06T08:43:31.743Z","impact":"maintenance","shortlink":"https://stspg.io/m3s306rbwsvz","scheduled_for":"2026-05-06T08:00:00.000Z","scheduled_until":"2026-05-06T09:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-05-06T07:00:18.244Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-04-21T17:02:50.466Z","reminder_intervals":null,"id":"pwn60gx2z225","page_id":"fztzpg81spr6","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-05-06T08:43:31.743Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-06T08:43:31.743Z","display_at":"2026-05-06T08:43:31.743Z","deliver_notifications":true,"tweet_id":null,"id":"1dc4lfh5lvy3","incident_id":"pwn60gx2z225","custom_tweet":null,"affected_components":[{"code":"f21fb8gylsvv","name":"Demand Exchange Services - Marketplace UI","old_status":"under_maintenance","new_status":"operational"},{"code":"sf45vh6tq19v","name":"Demand Exchange Services - Marketplace API","old_status":"under_maintenance","new_status":"operational"},{"code":"6bgw8tg468hz","name":"Demand Exchange Services - Theorem UI","old_status":"under_maintenance","new_status":"operational"},{"code":"p9mt8vy5s0y3","name":"Supply Exchange Services - Supply API (OTS) - Marketplace","old_status":"under_maintenance","new_status":"operational"},{"code":"hnxczjg2ydgn","name":"Supply Exchange Services - Supply Link","old_status":"under_maintenance","new_status":"operational"},{"code":"p2mf2qhcdhvw","name":"Panel/Respondent Services - Respondent Experience - Marketplace","old_status":"under_maintenance","new_status":"operational"},{"code":"hry2ytp0d37j","name":"Panel/Respondent Services - Respondent Experience - Access/Pro","old_status":"under_maintenance","new_status":"operational"},{"code":"h26rtwr5pwgg","name":"Core Services - Marketplace Login","old_status":"under_maintenance","new_status":"operational"},{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"under_maintenance","new_status":"operational"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-05-06T08:00:07.285Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-06T08:00:07.285Z","display_at":"2026-05-06T08:00:07.285Z","deliver_notifications":true,"tweet_id":null,"id":"5bx3dq9xnv7r","incident_id":"pwn60gx2z225","custom_tweet":null,"affected_components":[{"code":"f21fb8gylsvv","name":"Demand Exchange Services - Marketplace UI","old_status":"operational","new_status":"under_maintenance"},{"code":"sf45vh6tq19v","name":"Demand Exchange Services - Marketplace API","old_status":"operational","new_status":"under_maintenance"},{"code":"6bgw8tg468hz","name":"Demand Exchange Services - Theorem UI","old_status":"operational","new_status":"under_maintenance"},{"code":"p9mt8vy5s0y3","name":"Supply Exchange Services - Supply API (OTS) - Marketplace","old_status":"operational","new_status":"under_maintenance"},{"code":"hnxczjg2ydgn","name":"Supply Exchange Services - Supply Link","old_status":"operational","new_status":"under_maintenance"},{"code":"p2mf2qhcdhvw","name":"Panel/Respondent Services - Respondent Experience - Marketplace","old_status":"operational","new_status":"under_maintenance"},{"code":"hry2ytp0d37j","name":"Panel/Respondent Services - Respondent Experience - Access/Pro","old_status":"operational","new_status":"under_maintenance"},{"code":"h26rtwr5pwgg","name":"Core Services - Marketplace Login","old_status":"operational","new_status":"under_maintenance"},{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"operational","new_status":"under_maintenance"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-05-06T07:00:18.095Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-06T07:00:18.095Z","display_at":"2026-05-06T07:00:18.095Z","deliver_notifications":true,"tweet_id":null,"id":"70fqt6qy10h0","incident_id":"pwn60gx2z225","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance Window\n\nUTC: May 6, 2026 | 08:00 – 09:00\nCDT: May 6, 2026 | 03:00 – 04:00\n\nSummary: We will be performing scheduled database maintenance to implement a series of updates on  the Cint Exchange that will impact all Cint products. These improvements are essential for the continued stability and growth of our platform.\nWhat to Expect\n\nService Disruption: The listed products will be offline for approximately 60 minutes during the maintenance window.\n\nIn-Progress Projects: No data loss is anticipated for projects currently in-flight.\nStay Updated Please continue to monitor this Status Page for the latest updates and confirmation of restored services. If you haven’t already, we invite you to subscribe to updates to receive real-time notifications.","created_at":"2026-04-22T15:33:23.246Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-22T15:33:48.367Z","display_at":"2026-04-22T15:33:23.246Z","deliver_notifications":true,"tweet_id":null,"id":"t1692yrjmkkn","incident_id":"pwn60gx2z225","custom_tweet":null,"affected_components":[{"code":"f21fb8gylsvv","name":"Demand Exchange Services - Marketplace UI","old_status":"operational","new_status":"operational"},{"code":"sf45vh6tq19v","name":"Demand Exchange Services - Marketplace API","old_status":"operational","new_status":"operational"},{"code":"6bgw8tg468hz","name":"Demand Exchange Services - Theorem UI","old_status":"operational","new_status":"operational"},{"code":"p9mt8vy5s0y3","name":"Supply Exchange Services - Supply API (OTS) - Marketplace","old_status":"operational","new_status":"operational"},{"code":"hnxczjg2ydgn","name":"Supply Exchange Services - Supply Link","old_status":"operational","new_status":"operational"},{"code":"p2mf2qhcdhvw","name":"Panel/Respondent Services - Respondent Experience - Marketplace","old_status":"operational","new_status":"operational"},{"code":"hry2ytp0d37j","name":"Panel/Respondent Services - Respondent Experience - Access/Pro","old_status":"operational","new_status":"operational"},{"code":"h26rtwr5pwgg","name":"Core Services - Marketplace Login","old_status":"operational","new_status":"operational"},{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"operational","new_status":"operational"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-04-22T15:32:02.956Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-22T15:32:02.956Z","display_at":"2026-04-22T15:32:02.956Z","deliver_notifications":true,"tweet_id":null,"id":"ngqtyvbfxvg5","incident_id":"pwn60gx2z225","custom_tweet":null,"affected_components":[{"code":"f21fb8gylsvv","name":"Demand Exchange Services - Marketplace UI","old_status":"operational","new_status":"operational"},{"code":"sf45vh6tq19v","name":"Demand Exchange Services - Marketplace API","old_status":"operational","new_status":"operational"},{"code":"6bgw8tg468hz","name":"Demand Exchange Services - Theorem UI","old_status":"operational","new_status":"operational"},{"code":"p9mt8vy5s0y3","name":"Supply Exchange Services - Supply API (OTS) - Marketplace","old_status":"operational","new_status":"operational"},{"code":"hnxczjg2ydgn","name":"Supply Exchange Services - Supply Link","old_status":"operational","new_status":"operational"},{"code":"p2mf2qhcdhvw","name":"Panel/Respondent Services - Respondent Experience - Marketplace","old_status":"operational","new_status":"operational"},{"code":"hry2ytp0d37j","name":"Panel/Respondent Services - Respondent Experience - Access/Pro","old_status":"operational","new_status":"operational"},{"code":"h26rtwr5pwgg","name":"Core Services - Marketplace Login","old_status":"operational","new_status":"operational"},{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"operational","new_status":"operational"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Maintenance Window\nUTC: May 6, 2026 | 08:00 – 09:00\nCDT: May 6, 2026 | 03:00 – 04:00\n\nSummary: We will be performing scheduled database maintenance to implement a series of updates on  the Cint Exchange that will impact all Cint products. These improvements are essential for the continued stability and growth of our platform.\n\nWhat to Expect\nService Disruption: The listed products will be offline for approximately 1 hour during the maintenance window.\n\nIn-Progress Projects: No data loss is anticipated for projects currently in-flight.\n\nStay Updated: Please continue to monitor this Status Page for the latest updates and confirmation of restored services. If you haven’t already, we invite you to subscribe to updates to receive real-time notifications.","created_at":"2026-04-21T17:02:50.466Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-22T15:31:52.414Z","display_at":"2026-04-21T17:02:50.466Z","deliver_notifications":true,"tweet_id":null,"id":"96kdqv0v3gwr","incident_id":"pwn60gx2z225","custom_tweet":null,"affected_components":[{"code":"f21fb8gylsvv","name":"Demand Exchange Services - Marketplace UI","old_status":"operational","new_status":"operational"},{"code":"sf45vh6tq19v","name":"Demand Exchange Services - Marketplace API","old_status":"operational","new_status":"operational"},{"code":"6bgw8tg468hz","name":"Demand Exchange Services - Theorem UI","old_status":"operational","new_status":"operational"},{"code":"p9mt8vy5s0y3","name":"Supply Exchange Services - Supply API (OTS) - Marketplace","old_status":"operational","new_status":"operational"},{"code":"hnxczjg2ydgn","name":"Supply Exchange Services - Supply Link","old_status":"operational","new_status":"operational"},{"code":"7z5p5h11j7v4","name":"Measurement Services - Impact Measurement API","old_status":"operational","new_status":"operational"},{"code":"qylk15bzz549","name":"Measurement Services - Impact Measurement UI","old_status":"operational","new_status":"operational"},{"code":"p2mf2qhcdhvw","name":"Panel/Respondent Services - Respondent Experience - Marketplace","old_status":"operational","new_status":"operational"},{"code":"hry2ytp0d37j","name":"Panel/Respondent Services - Respondent Experience - Access/Pro","old_status":"operational","new_status":"operational"},{"code":"h26rtwr5pwgg","name":"Core Services - Marketplace Login","old_status":"operational","new_status":"operational"},{"code":"jc9jz9n3932p","name":"Core Services - Access/Pro Login","old_status":"operational","new_status":"operational"},{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"operational","new_status":"operational"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Marketplace Login","created_at":"2023-02-22T18:16:18.068Z","updated_at":"2026-05-06T08:43:31.592Z","position":1,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"h26rtwr5pwgg","page_id":"fztzpg81spr6","group_id":"9zkcf23qyzg7"},{"status":"operational","name":"Cint Exchange UI","created_at":"2025-09-08T10:03:57.416Z","updated_at":"2026-08-25T21:24:09.271Z","position":1,"description":null,"showcase":true,"start_date":"2025-09-08T00:00:00.000Z","id":"n3cmhf132tjr","page_id":"fztzpg81spr6","group_id":"vtvh8p1w9ky2"},{"status":"operational","name":"Cint Exchange Demand API","created_at":"2025-09-08T10:06:38.430Z","updated_at":"2026-08-18T10:55:59.978Z","position":2,"description":null,"showcase":true,"start_date":"2025-09-08T00:00:00.000Z","id":"vcwfj655krwj","page_id":"fztzpg81spr6","group_id":"vtvh8p1w9ky2"},{"status":"operational","name":"Marketplace UI","created_at":"2023-02-22T18:08:22.186Z","updated_at":"2026-08-25T21:24:09.288Z","position":4,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"f21fb8gylsvv","page_id":"fztzpg81spr6","group_id":"lv7w50z97vt4"},{"status":"operational","name":"Supplier Portal","created_at":"2023-02-22T18:11:01.496Z","updated_at":"2026-08-18T10:59:17.912Z","position":4,"description":null,"showcase":false,"start_date":"2023-02-22T00:00:00.000Z","id":"p9mt8vy5s0y3","page_id":"fztzpg81spr6","group_id":"q4kn7bglgwqh"},{"status":"operational","name":"Marketplace API","created_at":"2023-02-22T18:08:50.560Z","updated_at":"2026-08-10T01:00:07.340Z","position":5,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"sf45vh6tq19v","page_id":"fztzpg81spr6","group_id":"lv7w50z97vt4"},{"status":"operational","name":"Respondent Experience - Marketplace/ Cint Exchange","created_at":"2023-02-22T18:15:17.254Z","updated_at":"2026-08-18T11:05:41.681Z","position":5,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"p2mf2qhcdhvw","page_id":"fztzpg81spr6","group_id":"bkczw6qpvqw8"},{"status":"operational","name":"Theorem UI","created_at":"2023-02-22T18:09:35.549Z","updated_at":"2026-08-10T01:00:07.382Z","position":6,"description":null,"showcase":false,"start_date":"2023-02-22T00:00:00.000Z","id":"6bgw8tg468hz","page_id":"fztzpg81spr6","group_id":"lv7w50z97vt4"},{"status":"operational","name":"Respondent Experience - Access/Pro","created_at":"2023-02-22T18:15:37.917Z","updated_at":"2026-05-06T08:43:31.715Z","position":6,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"hry2ytp0d37j","page_id":"fztzpg81spr6","group_id":"bkczw6qpvqw8"}]},{"name":"Degraded status for Supply API (OTS) - Marketplace and  Supply Link","status":"resolved","created_at":"2026-04-28T18:20:48.802Z","updated_at":"2026-04-28T18:43:08.208Z","monitoring_at":null,"resolved_at":"2026-04-28T18:43:08.194Z","impact":"major","shortlink":"https://stspg.io/t1vql8cm2qbc","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-28T18:20:48.792Z","reminder_intervals":null,"id":"j0dl75s3vbzs","page_id":"fztzpg81spr6","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-04-28T18:43:08.194Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-28T18:43:08.194Z","display_at":"2026-04-28T18:43:08.194Z","deliver_notifications":true,"tweet_id":null,"id":"56hqtjxrbmpl","incident_id":"j0dl75s3vbzs","custom_tweet":null,"affected_components":[{"code":"p9mt8vy5s0y3","name":"Supply Exchange Services - Supply API (OTS) - Marketplace","old_status":"partial_outage","new_status":"operational"},{"code":"hnxczjg2ydgn","name":"Supply Exchange Services - Supply Link","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently addressing a partial service outage affecting the Supply API (OTS)-Marketplace, and Supply Link. Our engineering team is actively working on a resolution, and we will provide further updates as they become available.","created_at":"2026-04-28T18:20:48.903Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-28T18:20:48.903Z","display_at":"2026-04-28T18:20:48.903Z","deliver_notifications":true,"tweet_id":null,"id":"pqnh3gscbn7x","incident_id":"j0dl75s3vbzs","custom_tweet":null,"affected_components":[{"code":"p9mt8vy5s0y3","name":"Supply Exchange Services - Supply API (OTS) - Marketplace","old_status":"operational","new_status":"partial_outage"},{"code":"hnxczjg2ydgn","name":"Supply Exchange Services - Supply Link","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Supplier Portal","created_at":"2023-02-22T18:11:01.496Z","updated_at":"2026-08-18T10:59:17.912Z","position":4,"description":null,"showcase":false,"start_date":"2023-02-22T00:00:00.000Z","id":"p9mt8vy5s0y3","page_id":"fztzpg81spr6","group_id":"q4kn7bglgwqh"}]},{"name":"Cint Platform Issue: Cint Exchange - Delay in displaying the newly created TG and its status change","status":"resolved","created_at":"2026-02-19T15:12:07.250Z","updated_at":"2026-02-19T17:41:26.229Z","monitoring_at":"2026-02-19T17:32:38.697Z","resolved_at":"2026-02-19T17:41:26.211Z","impact":"minor","shortlink":"https://stspg.io/ctn9q3rvmfw2","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-19T15:12:07.241Z","reminder_intervals":null,"id":"w991tnx5fb35","page_id":"fztzpg81spr6","incident_updates":[{"status":"resolved","body":"This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues.","created_at":"2026-02-19T17:41:26.211Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-19T17:41:26.211Z","display_at":"2026-02-19T17:41:26.211Z","deliver_notifications":true,"tweet_id":null,"id":"vmsd5dnfw833","incident_id":"w991tnx5fb35","custom_tweet":null,"affected_components":[{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"degraded_performance","new_status":"operational"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A issue has been identified and the fix is also implemented  To ensure the integrity of our services, we are monitoring the state of the impacted components. Once stability is confirmed we will consider this issue resolved.","created_at":"2026-02-19T17:32:38.697Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-19T17:32:38.697Z","display_at":"2026-02-19T17:32:38.697Z","deliver_notifications":true,"tweet_id":null,"id":"v8s95vrzkn8s","incident_id":"w991tnx5fb35","custom_tweet":null,"affected_components":[{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating reports of delay in UI not displaying the newly created TG. It can take about 5-8 min for UI to reflect the newly created TG. In addition to this, there is a delay in reflecting the status change as well. Our team is actively working on this and will update as soon as there us any update on this. Appreciate your patience while the team is working on it.","created_at":"2026-02-19T15:12:07.349Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-19T15:12:07.349Z","display_at":"2026-02-19T15:12:07.349Z","deliver_notifications":true,"tweet_id":null,"id":"4y6hffqxdqpt","incident_id":"w991tnx5fb35","custom_tweet":null,"affected_components":[{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"operational","new_status":"degraded_performance"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cint Exchange UI","created_at":"2025-09-08T10:03:57.416Z","updated_at":"2026-08-25T21:24:09.271Z","position":1,"description":null,"showcase":true,"start_date":"2025-09-08T00:00:00.000Z","id":"n3cmhf132tjr","page_id":"fztzpg81spr6","group_id":"vtvh8p1w9ky2"},{"status":"operational","name":"Cint Exchange Demand API","created_at":"2025-09-08T10:06:38.430Z","updated_at":"2026-08-18T10:55:59.978Z","position":2,"description":null,"showcase":true,"start_date":"2025-09-08T00:00:00.000Z","id":"vcwfj655krwj","page_id":"fztzpg81spr6","group_id":"vtvh8p1w9ky2"}]},{"name":"Cint Platform Issue: Unable to launch study in Lucid Measurement Study Creator","status":"resolved","created_at":"2026-02-11T17:20:01.164Z","updated_at":"2026-02-11T19:33:15.713Z","monitoring_at":"2026-02-11T17:46:15.548Z","resolved_at":"2026-02-11T19:33:15.695Z","impact":"minor","shortlink":"https://stspg.io/74kngfplx39h","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-11T17:20:01.154Z","reminder_intervals":null,"id":"8wpchg33ngjs","page_id":"fztzpg81spr6","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-02-11T19:33:15.695Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-11T19:33:15.695Z","display_at":"2026-02-11T19:33:15.695Z","deliver_notifications":true,"tweet_id":null,"id":"hm7r4crnhwnp","incident_id":"8wpchg33ngjs","custom_tweet":null,"affected_components":[{"code":"qylk15bzz549","name":"Measurement Services - Impact Measurement UI","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-02-11T17:46:15.548Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-11T17:46:15.548Z","display_at":"2026-02-11T17:46:15.548Z","deliver_notifications":true,"tweet_id":null,"id":"04yl1v5tyl2n","incident_id":"8wpchg33ngjs","custom_tweet":null,"affected_components":[{"code":"qylk15bzz549","name":"Measurement Services - Impact Measurement UI","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We are aware of an ongoing issue impacting the Lucid Measurement Study Creator, where users are currently unable to launch studies.\nSome users may encounter an error message when attempting access. We have pinpointed the cause and are actively implementing a fix.","created_at":"2026-02-11T17:20:01.264Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-11T17:20:01.264Z","display_at":"2026-02-11T17:20:01.264Z","deliver_notifications":true,"tweet_id":null,"id":"110b2v6bj99f","incident_id":"8wpchg33ngjs","custom_tweet":null,"affected_components":[{"code":"qylk15bzz549","name":"Measurement Services - Impact Measurement UI","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Impact Measurement UI","created_at":"2023-02-22T18:12:39.427Z","updated_at":"2026-08-10T01:00:07.279Z","position":3,"description":null,"showcase":true,"start_date":"2023-02-22T00:00:00.000Z","id":"qylk15bzz549","page_id":"fztzpg81spr6","group_id":"mch4sl19lq6n"}]},{"name":"Cint Platform Issue: Unable to access Cint Exchange and Unified Platform","status":"resolved","created_at":"2026-01-21T21:06:05.546Z","updated_at":"2026-01-22T00:36:47.900Z","monitoring_at":null,"resolved_at":"2026-01-22T00:36:47.880Z","impact":"major","shortlink":"https://stspg.io/54mpdgsdkl5w","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-01-21T21:06:05.537Z","reminder_intervals":null,"id":"v9zm92vkx168","page_id":"fztzpg81spr6","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-01-22T00:36:47.880Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-22T00:36:47.880Z","display_at":"2026-01-22T00:36:47.880Z","deliver_notifications":true,"tweet_id":null,"id":"cjc3jq6kvgq8","incident_id":"v9zm92vkx168","custom_tweet":null,"affected_components":[{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"degraded_performance","new_status":"operational"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating reports of the Cint Exchange User Interface (UI) and Unified Platform failing to load, resulting in application errors. Our team is actively developing and implementing additional fixes to restore normal functionality. We will provide further updates as they become available.","created_at":"2026-01-21T21:06:05.651Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-21T21:06:05.651Z","display_at":"2026-01-21T21:06:05.651Z","deliver_notifications":true,"tweet_id":null,"id":"3t7dhj0w85r1","incident_id":"v9zm92vkx168","custom_tweet":null,"affected_components":[{"code":"n3cmhf132tjr","name":"Cint Exchange Services - Cint Exchange UI","old_status":"operational","new_status":"degraded_performance"},{"code":"vcwfj655krwj","name":"Cint Exchange Services - Cint Exchange API","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cint Exchange UI","created_at":"2025-09-08T10:03:57.416Z","updated_at":"2026-08-25T21:24:09.271Z","position":1,"description":null,"showcase":true,"start_date":"2025-09-08T00:00:00.000Z","id":"n3cmhf132tjr","page_id":"fztzpg81spr6","group_id":"vtvh8p1w9ky2"},{"status":"operational","name":"Cint Exchange Demand API","created_at":"2025-09-08T10:06:38.430Z","updated_at":"2026-08-18T10:55:59.978Z","position":2,"description":null,"showcase":true,"start_date":"2025-09-08T00:00:00.000Z","id":"vcwfj655krwj","page_id":"fztzpg81spr6","group_id":"vtvh8p1w9ky2"}]}]
}