Connectivity issues
Incident Report for Cint
Everything is now back to normal. We apologize for any inconvenience this may have caused and thank you once again for your understanding.
Posted May 17, 2019 - 05:15 CEST
We're now seeing close to full connectivity again and we are fully operational, but we will keep monitoring until fully verified by hosting partner.
Posted May 17, 2019 - 03:50 CEST
We are continuing to work on a fix for this issue.
Posted May 17, 2019 - 03:34 CEST
We are seeing improved connectivity, but some issues are still being worked on by the hosting provider.
Posted May 17, 2019 - 03:19 CEST
Our hosting partner is still working on restoring full connectivity and services are still only partially available.
Posted May 17, 2019 - 02:48 CEST
Our hosting partner is still working on a fix with highest priority and we'll continue to send updates every 30 minutes or as soon as something changes.
Posted May 17, 2019 - 02:16 CEST
The hosting provider has identified the issue and are currently working on resolving it.
Posted May 17, 2019 - 01:50 CEST
We are currently investigating connectivity issues with one of our hosting partners, causing disturbances in different parts of our platform.
Posted May 17, 2019 - 01:42 CEST
This incident affected: Access, Access Pro, Engage, Survey Router, Supply API, Link, Panelist portal, and Demand API.