All Systems Operational

Uptime over the past 90 days. View historical uptime.
Demand Exchange Services Operational
90 days ago
99.98 % uptime
Today
Access Operational
90 days ago
100.0 % uptime
Today
Access Pro Operational
Buyer API Operational
90 days ago
99.97 % uptime
Today
Marketplace UI Operational
90 days ago
99.97 % uptime
Today
Marketplace API Operational
90 days ago
99.97 % uptime
Today
Theorem UI Operational
Track Operational
90 days ago
100.0 % uptime
Today
Cint Exchange Services Operational
90 days ago
99.95 % uptime
Today
Cint Exchange UI Operational
90 days ago
99.95 % uptime
Today
Cint Exchange API Operational
90 days ago
99.95 % uptime
Today
Supply Exchange Services Operational
90 days ago
99.98 % uptime
Today
Supplier API - YourSurveys API Operational
90 days ago
100.0 % uptime
Today
Survey Router ? Operational
90 days ago
99.97 % uptime
Today
Panel API (CDP) Operational
Supply API (OTS) - Marketplace Operational
Supply Link Operational
90 days ago
99.97 % uptime
Today
Measurement Services Operational
90 days ago
100.0 % uptime
Today
Connect ? Operational
Impact Measurement API Operational
90 days ago
100.0 % uptime
Today
Impact Measurement UI Operational
90 days ago
100.0 % uptime
Today
Panel/Respondent Services Operational
90 days ago
99.99 % uptime
Today
Engage Operational
90 days ago
100.0 % uptime
Today
Email Services Operational
Panelist portal Operational
90 days ago
100.0 % uptime
Today
OpinionApp Operational
Respondent Experience - Marketplace Operational
90 days ago
99.97 % uptime
Today
Respondent Experience - Access/Pro Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
99.7 % uptime
Today
Marketplace Login Operational
90 days ago
99.97 % uptime
Today
Access/Pro Login Operational
90 days ago
99.44 % uptime
Today
Supporting Infrastructure Operational
90 days ago
99.97 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Insight Exchange - Project Management Admin Operational
90 days ago
99.83 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Cint Platform Issue: Access Platform not Accessible
Resolved - This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues. ( if any, specify actions users need to take as a result of the issue to resume normal activity )
Oct 30, 05:15 UTC
Monitoring - Users should be able to login to Access/AccessPro. To ensure the integrity, we are closely monitoring the state. Once stability is confirmed we will consider this issue resolved.
Oct 29, 21:39 UTC
Update - The issue has been identified and is confirmed to be due to the current global Azure service disruption. We are closely monitoring Azure's status and will notify you as soon as stability is restored.
Oct 29, 17:33 UTC
Identified - The issue has been identified and is confirmed to be due to the current global Azure service disruption. We are closely monitoring Azure's status and will notify you as soon as stability is restored.
Oct 29, 17:31 UTC
Investigating - We are actively investigating an issue that may be preventing some users from logging into the Access/AccessPro platform. We will provide updates on our progress and resolution timeline as they become available.
Oct 29, 17:16 UTC
Oct 29, 2025
Oct 28, 2025
Cint Platform Issue: Impact Measurement - Brand Lift studies not Visualizing
Resolved - This issue has been resolved. All impacted Lucid Measurement study results have now been reprocessed and should be visualizing.
We have identified the root cause and are working to ensure this does not happen again going forward. Thank you for your patience! Please reach out to our Support team if you're still experiencing any issues.
Oct 28, 20:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 07:27 UTC
Identified - We have identified the cause of the issue and are working to provide a resolution. We will continue to provide updates when new information is available.
Oct 27, 21:33 UTC
Investigating - We are currently investigating where brand lift results are not visualizing for some Lucid Measurement studies. This is occurring despite the underlying data meeting the minimum required sample size thresholds.
Our team is actively working to diagnose and resolve. We will provide an update as soon as new information becomes available.
Oct 27, 19:23 UTC
Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience
Resolved - This incident has been resolved.
Oct 28, 11:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 09:31 UTC
Investigating - Respondents are experiencing errors or latencies of 10 or more seconds in some instances.
We are actively working to diagnose the issue. We will provide an update as soon as new information is available.
Oct 28, 09:17 UTC
Oct 27, 2025
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Cint Platform Issue: Degraded Performance(Marketplace & Cint Exchange)
Resolved - This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues.
Oct 21, 02:31 UTC
Monitoring - The Notch is back up and complete volumes are increasing with drops going down. To ensure the integrity of our services, we are continually monitoring the state of the impacted components. Once stability is confirmed we will consider this issue resolved.
Oct 20, 21:38 UTC
Investigating - We are experiencing degraded performance with our Marketplace UI and Cint Exchange platform and the corresponding Supply, Demand and Respondent APIs. Clients using Notch redirect security in Cint Exchange and Marketplace may see high drop rates when redirecting from the client survey back to Cint. To avoid respondent churn and the need to perform large reconciliations, it is recommended that you pause projects where notch is the encryption type. Our team is actively investigating the problem and working to restore full functionality as quickly as possible. We appreciate your patience and will provide updates as we have them.
Oct 20, 18:02 UTC
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